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Knowledgebase

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I created a ticket but didn’t receive the answer? What did I do wrong, and how may I get the response?

Category: Knowledgebase

When I get the response? How will I know my question is answered? When you face any issue while using Folder Marker (failed to activate the license, lost the activation key, etc.), you may submit a t...

11,353
(11)
I lost my registration key

Category: Knowledgebase

Q: I have bought Folder Marker, but I have lost my registration key. Can I get it again? How much will it cost? A: We will gladly resend your key without additional payment. Please, send us e-mail wi...

9,796
(116)
How to color-code files

Category: Knowledgebase

Q: Would ever be able to provide colouring for the files themselves within folders? A: Yes. And we already have such a program. To find more details please follow the link filemarker.net/

7,800
(24)
Folder Marker not working with network folders in Windows 10 or Windows 11. However I can change local folders on my PC. How can I fix this?

Category: Knowledgebase

We have numerous tickets that Folder Marker stopped working with network folders after updating to version 4.7. But, according to our investigation, the problem is NOT connected to the v 4.7 update.  ...

908
(8)
How to move the license from one PC to another with icons saved

Category: Knowledgebase

Q: How to move the license from one PC to a new PC? I need to move the program and all the folder icons that I bought from you. A: The Folder Marker license is valid for one user of one compute...

1,580
(13)
List index out of bounds while downgrading from v 4.4 to 4.3 fix

Category: Knowledgebase

If you installed Folder Marker 4.4 and then decided to return back to version 4.3, you may see this error:  ---------------------------  Folder Marker  ---------------------------  List index out of b...

3,465
(26)
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