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Knowledgebase

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I lost my registration key

Category: Knowledgebase

Q: I have bought Folder Marker, but I have lost my registration key. Can I get it again? How much will it cost? A: We will gladly resend your key without additional payment. Please, send us e-mail wi...

9,481
(109)
Do you have any money back guarantee?

Category: Knowledgebase

Q: Do you have any money back guarantee? A: Yes, we do. We will bring your money back in a 30 days time period if you are not satisfied with any aspect of Folder Marker. Please read our Refund Policy...

6,881
(53)
Customized folder does not show images in the "large icons" view mode

Category: Knowledgebase

Q: I downloaded Folder Marker Pro and applied color to a folder containing image files. Windows 7 is the operating system on this PC. The folder Changed color but now I cannot view the photos inside w...

6,283
(131)
Folder Marker not working with network folders in Windows 10 or Windows 11. However I can change local folders on my PC. How can I fix this?

Category: Knowledgebase

We have numerous tickets that Folder Marker stopped working with network folders after updating to version 4.7. But, according to our investigation, the problem is NOT connected to the v 4.7 update.  ...

651
(5)
I created a ticket but didn’t receive the answer? What did I do wrong, and how may I get the response?

Category: Knowledgebase

When I get the response? How will I know my question is answered? When you face any issue while using Folder Marker (failed to activate the license, lost the activation key, etc.), you may submit a t...

1,815
(11)
How to move the license from one PC to another with icons saved

Category: Knowledgebase

Q: How to move the license from one PC to a new PC? I need to move the program and all the folder icons that I bought from you. A: The Folder Marker license is valid for one user of one compute...

1,308
(13)
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