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Knowledgebase

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Customized folder does not show images in the "large icons" view mode

Category: Knowledgebase

Q: I downloaded Folder Marker Pro and applied color to a folder containing image files. Windows 7 is the operating system on this PC. The folder Changed color but now I cannot view the photos inside w...

5,889
(128)
Does this work with NAS drives attached to a network?

Category: Knowledgebase

Q: Does this work with NAS drives attached to a network? A: We have not tested Folder Marker with all the NAS servers. The best way to be sure is to download a trial version of Folder Marker from our...

5,590
(32)
Folder Marker does not work in my network environment

Category: Knowledgebase

Q: I cannot make the program work in my network environment. What should I do?   A: Please, make sure that your customized network folder has the similar path: \\YourPCName\YourFolderName Ple...

4,582
(99)
I created a ticket but didn’t receive the answer? What did I do wrong, and how may I get the response?

Category: Knowledgebase

When I get the response? How will I know my question is answered? When you face any issue while using Folder Marker (failed to activate the license, lost the activation key, etc.), you may submit a t...

789
(9)
How to move the license from one PC to another with icons saved

Category: Knowledgebase

Q: How to move the license from one PC to a new PC? I need to move the program and all the folder icons that I bought from you. A: The Folder Marker license is valid for one user of one compute...

871
(9)
List index out of bounds while downgrading from v 4.4 to 4.3 fix

Category: Knowledgebase

If you installed Folder Marker 4.4 and then decided to return back to version 4.3, you may see this error:  ---------------------------  Folder Marker  ---------------------------  List index out of b...

1,999
(20)
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