FolderMarker.com
Folder Marker Help Desk

Hello, how can we help?

Submit a ticket
Submit a new issue to a department
View existing tickets
View tickets you submitted in the past

Knowledgebase

  • Top articles
  • Latest articles
Customized folder does not show images in the "large icons" view mode

Category: Knowledgebase

Q: I downloaded Folder Marker Pro and applied color to a folder containing image files. Windows 7 is the operating system on this PC. The folder Changed color but now I cannot view the photos inside w...

5,141
(124)
Folder Marker does not work in my network environment

Category: Knowledgebase

Q: I cannot make the program work in my network environment. What should I do?   A: Please, make sure that your customized network folder has the similar path: \\YourPCName\YourFolderName Ple...

3,844
(87)
Just one yellow folder on Windows 7/Vista in Folder Marker Free!

Category: Knowledgebase

Q: I have installed free version to try on Windows 7. The program gives me just one yellow folder and NO OTHER COLOUR CHOICES.  I do not intend to pay until I know this will work on my comp...

3,292
(60)
I created a ticket but didn’t receive the answer? What did I do wrong, and how may I get the response?

Category: Knowledgebase

When I get the response? How will I know my question is answered? When you face any issue while using Folder Marker (failed to activate the license, lost the activation key, etc.), you may submit a t...

283
(6)
How to move the license from one PC to another with icons saved

Category: Knowledgebase

Q: How to move the license from one PC to a new PC? I need to move the program and all the folder icons that I bought from you. A: The Folder Marker license is valid for one user of one compute...

267
(8)
List index out of bounds while downgrading from v 4.4 to 4.3 fix

Category: Knowledgebase

If you installed Folder Marker 4.4 and then decided to return back to version 4.3, you may see this error:  ---------------------------  Folder Marker  ---------------------------&nb...

1,147
(10)
View entire Knowledgebase