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Knowledgebase

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I lost my registration key

Category: Knowledgebase

Q: I have bought Folder Marker, but I have lost my registration key. Can I get it again? How much will it cost? A: We will gladly resend your key without additional payment. Please, send us e-mail wi...

9,155
(101)
Customized folder does not show images in the "large icons" view mode

Category: Knowledgebase

Q: I downloaded Folder Marker Pro and applied color to a folder containing image files. Windows 7 is the operating system on this PC. The folder Changed color but now I cannot view the photos inside w...

6,070
(130)
Does this work with NAS drives attached to a network?

Category: Knowledgebase

Q: Does this work with NAS drives attached to a network? A: We have not tested Folder Marker with all the NAS servers. The best way to be sure is to download a trial version of Folder Marker from our...

5,775
(34)
I created a ticket but didn’t receive the answer? What did I do wrong, and how may I get the response?

Category: Knowledgebase

When I get the response? How will I know my question is answered? When you face any issue while using Folder Marker (failed to activate the license, lost the activation key, etc.), you may submit a t...

1,596
(10)
How to move the license from one PC to another with icons saved

Category: Knowledgebase

Q: How to move the license from one PC to a new PC? I need to move the program and all the folder icons that I bought from you. A: The Folder Marker license is valid for one user of one compute...

1,048
(12)
List index out of bounds while downgrading from v 4.4 to 4.3 fix

Category: Knowledgebase

If you installed Folder Marker 4.4 and then decided to return back to version 4.3, you may see this error:  ---------------------------  Folder Marker  ---------------------------  List index out of b...

2,198
(22)
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