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Q: I downloaded Folder Marker Pro and applied color to a folder containing image files. Windows 7 is the operating system on this PC. The folder Changed color but now I cannot view the photos inside w... |
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Q: I found a bug in the program. What should I do?
A: Please contact us by submitting a ticket with the bug description. We will fix it. |
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Q: I want the next version of Folder Marker to have the ability to...
A: Please, contact us by submitting a ticket. We will gladly consider your suggestions for our next release. |
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Q: I did not recieve my registration key. What should I do?
A: If you did not recieve a registration key from us it means you may have problems with your mail or our message was blocked by your SPAM ... |
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Q: I have bought Folder Marker, but I have lost my registration key. Can I get it again? How much will it cost?
A: We will gladly resend your key without additional payment. Please, send us e-mail wi... |
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Q: If I buy Folder Marker now, will I get new versions for free?
A: Yes and no. All future updates within 1 year after your purchase are free for you. After this term you can continue to use the vers... |
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Q: Does the purchase of one copy of Folder Marker allow you to use it on more than one computer?
A: No. Every license of Folder Marker is sold per computer/user basis. It means that if you plan to us... |
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Q: ???????????Folder Marker????????????
A: Please, post your question(s) in English. If your English is poor, please use the Google Translate: http://translate.google.com/
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Q: I have installed Free Folder Marker on my Windows Vista/7 computer and there is only one yellow folder that I can see. Is it a bug?
A: This is a but that is fixed already. Please upgrade to the ve... |
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Q: I have purchased Folder Marker. Now I'm trying to enter my Registration Key in the program and everytime I restart it, the message is shown indicating that Folder Marker is not registered! What sho... |
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Q: I have customized folders on my PC with help of Folder Marker, but they have not seem to be changed. The color of my folders is still yellow. What should I do?
A: The issue may be related to the i... |
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Q: I have bought Folder Marker from you. I also have received an e-mail with my order details, but in this e-mail I could not find my registration key. I've spent $19.95 and cannot make the program wo... |
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Q: Does Folder Marker work with Linux?
A: Unfortunately, No. Folder Marker is compatible with Windows at the moment. To be more specific, the software can work with Windows XP and above, x32 and x64 ... |
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Q: Do you have any volume discount schemes?
A:
Yes, we do.
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Q: I cannot make the program work in my network environment. What should I do?
A: Please, make sure that your customized network folder has the similar path:
\\YourPCName\YourFolderName
Ple... |
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Q: I have installed (any software) and now Folder Marker does not work properly or does not work at all. What should I do?
A: Unfortunately, we cannot guarantee full compatibility of Folder Marker or... |
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Q: I have installed free version to try on Windows 7. The program gives me just one yellow folder and NO OTHER COLOUR CHOICES.
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Q: When I right-click any folder I cannot see the Folder Marker context menu. What should I do?
A: Please, reinstall Folder Marker on your computer. Plus, make sure, you have the katest version of Fo... |
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Q: Do you have any money back guarantee?
A: Yes, we do. We will bring your money back in a 30 days time period if you are not satisfied with any aspect of Folder Marker. Please read our Refund Policy... |
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Q: I have copied a folder into Dropbox but there is a default colour on another user's PC. The "Make customized folder distributable" option is enabled.
A:
Unfortunately, Dropbox ignores the "Deskto... |
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Q: Does Folder Marker work with Mac OS?
A:
Unfortunately, No. Folder Marker is compatible with Windows at the moment. To be more specific, the software can work with Windows XP, Vista, 7, 8 and abov... |
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Q: Would ever be able to provide colouring for the files themselves within folders?
A: Yes. And we already have such a program. To find more details please follow the link filemarker.net/ |
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Q: I have foldermarker home and want to upgrade to the pro version. Is that possible and what will be the upgrade price?
A: Yes, it’s possible. Upgrade price is 12.95 USD. Please, send us a mes... |
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Q: Does this work with NAS drives attached to a network?
A: We have not tested Folder Marker with all the NAS servers. The best way to be sure is to download a trial version of Folder Marker from our... |
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Q: I bought a backup CD with Folder Marker and don’t know what to do next.
A: If you installed Folder Marker, entered registration key to it, you see your name in the About window, and all work... |
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Q: Can your application customize the OUTLOOK folders as well?
A: Sorry to say, but no. Folder Marker doesn't work with MS Outlook and can't customize it's folders. Our software is used to wo... |
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Q: I've bought Folder Marker, entered the registration key but it doesn’t work. I see the text “This is only part of icon set. Full icon set contains 60+ icons. Click here and buy full ver... |
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Q: I downloaded "Folder Marker Free" and installed it. Normally I am using FreeCommander as file-explorer. I was wondering that Folder Marker Free doesn't work. Can your program work in FreeCommander?... |
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Unfortunately, it is not possible to change the color of the folder name by Folder Marker. Folder Marker allows you to change only icon or color or the folder. |
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If you mixed up our products and bought FileMarker.NET by mistake instead of Folder Marker (or vice versa), do not worry. We will exchange your license free of charge. The replacement wil... |
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For now, there is no easy way to make a shortcut icon colored. But you can do this in a tricky way.
The shortcut icon repeats the icon folder has at the moment of creation of a shortcut. So, if you c... |
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Prolong License - what it means?
Purchasing Folder Marker, you get a lifetime license to use the CURRENT version of the program as long as you want on one computer by one user. Additionally... |
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If you installed Folder Marker 4.4 and then decided to return back to version 4.3, you may see this error:
---------------------------
Folder Marker
---------------------------&nb... |
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Q: How to move the license from one PC to a new PC? I need to move the program and all the folder icons that I bought from you.
A:
The Folder Marker license is valid for one user of one compute... |
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When I get the response? How will I know my question is answered?
When you face any issue while using Folder Marker (failed to activate the license, lost the activation key, etc.), you may submit a t... |
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