Refund Policy for Folder Marker

ArcticLine Software grants to potential purchasers a free 30-days trial period so that they can evaluate our software to get an understanding of its capabilities and ease of use. Try our product before purchasing it. Free trial is the best way to make sure the product fit your needs.

ArcticLine Software offers refunds according to the terms below.

1. You should request a refund within 30 days from the date of purchase. To do this, please write us and indicate your Name, E-Mail and Order ID.
2. We must receive a printed hard copy of the Refund Agreement. This must be signed and sent to us by postal mail. You can notify us by email that a refund request has been mailed to us.
   A refund request can be placed electronically (by e-mail) but the actual refund will be provided only when the printed Refund Agreement arrives at ArcticLine Software.
3. Processing fee (no more than 10% of the purchase price) is covered by the customer.
4. NO REFUNDS FOR: Backup CD and Additional sets of icons (including Everyday Folder Icons, Extra Folder Icons, Halloween Folder Icons, Genealogy Folder Icons, Business Folder Icons, Numbered Folder Icons, Two-color Folder Icons, Everyday10 Folder Icons, Music Folder Icons, Extra10 Folder Icons, Hobbies Folder Icons, and other additional icon sets)